Privacy Policy

Effective Date: September 4, 2026

Paschall’s Lawn & Landscape respects the trust our customers place in us. This Privacy Policy explains what information we collect through paschallslawn.com, how we use it, and the choices you have regarding your information.

Information We Collect

Information You Give Us

When you request an estimate, contact our team, or become a customer, we may collect information such as:

  • Your name
  • Email address
  • Phone number
  • Service address
  • Details about your lawn, landscape, or requested service
  • Messages, photos, or other information you choose to provide
  • Information connected to estimates, appointments, services, invoices, or customer support

Please do not submit sensitive personal information through our website unless it is necessary for us to help with your request.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • Your IP address and general location
  • Browser and device information
  • The pages you visit
  • The website or advertisement that brought you to our site
  • The date and time of your visit
  • Campaign and advertising identifiers
  • Actions taken on the site, such as clicking a phone number, requesting an estimate, or starting and submitting a form

We may collect this information through cookies, browser storage, analytics tools, and similar technologies.

How We Use Your Information

We use the information we collect to:

  • Respond to questions and estimate requests
  • Contact you about services you requested
  • Schedule and provide lawn and landscape services
  • Maintain customer and service records
  • Send service updates and other necessary communications
  • Improve our website and customer experience
  • Understand which advertising and marketing efforts are working
  • Protect our forms and website from spam, fraud, and misuse
  • Meet legal, accounting, and business obligations

We may contact you by phone or email using the information you provide. We will not use your contact information for unrelated purposes.

SMS and Mobile Messaging Privacy

Mobile information, including phone numbers, SMS opt-in data, and text messaging consent, will not be shared with third parties or affiliates for marketing or promotional purposes.

SMS opt-in data and consent will not be sold, rented, or shared with third parties for their own marketing or promotional purposes.

Address Suggestions and Validation

Our contact form uses Google services to suggest, complete, and validate service addresses. When you enter an address, that information may be sent to Google Places or the Google Address Validation API so the address can be suggested, checked, and standardized.

Google processes this information according to the Google Privacy Policy and applicable Google Terms of Service.

Cookies, Analytics, and Advertising

We use website measurement and advertising tools to understand how people find and use our website. These tools may use cookies or similar technologies to collect website activity, browser information, advertising identifiers, referral information, and general location information.

The tools currently used on our website may include:

  • Google Analytics
  • Google Tag Manager
  • Google Ads
  • Meta advertising and measurement tools
  • OpenAI advertising measurement tools
  • Google reCAPTCHA
  • Google Places and Address Validation
  • Website security, caching, and review widgets

These services help us measure website traffic, understand advertising results, prevent spam, and improve the website. Their handling of information is also governed by their own privacy policies.

You can control or delete cookies through your browser settings. Blocking cookies may affect certain website features, including address suggestions and form security. You can also use the Google Analytics Opt-out Browser Add-on or adjust advertising preferences through Google My Ad Center.

Our forms use Google reCAPTCHA to help prevent spam and automated submissions. Google’s Privacy Policy and Terms of Service apply to reCAPTCHA.

How We Share Information

We may provide information to trusted companies that help us operate our website and serve our customers. This can include website hosting, form processing, email delivery, customer communication, address validation, analytics, advertising measurement, security, and other business support providers.

These companies receive only the information reasonably needed to perform their services. They are not given our customer information so they can independently market their own products or services to you.

We do not sell customer information to third parties for any reason.

We may also disclose information when reasonably necessary to:

  • Follow a law, court order, or legal process
  • Protect our customers, employees, business, or property
  • Investigate fraud, abuse, or security concerns
  • Complete a sale, merger, or transfer involving all or part of the business
  • Carry out an action you have specifically requested

How Long We Keep Information

We keep personal information only for as long as reasonably necessary to respond to requests, provide services, maintain business and tax records, resolve disputes, protect the business, and meet legal obligations.

Retention time can vary depending on the type of information and why it was collected. Some information may remain temporarily in secure backups after it is removed from our active systems.

How We Protect Information

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no website, email system, or online storage method can be guaranteed to be completely secure.

Please contact us if you believe information you provided through our website has been misused or accessed without authorization.

Your Privacy Choices

You may contact us to:

  • Ask what personal information we have about you
  • Correct inaccurate contact information
  • Request deletion of information we no longer need
  • Ask us to stop sending nonessential marketing communications
  • Ask questions about how your information is used

Depending on where you live, applicable law may provide additional privacy rights. We may need to verify your identity before completing certain requests.

Children’s Privacy

Our website and services are intended for property owners and people requesting lawn or landscape services. They are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has submitted personal information through our website, please contact us so we can review and remove it.

Links and Third-Party Services

Our website may contain links to social media platforms, review websites, payment providers, or other outside services. We are not responsible for the privacy practices of websites or services we do not control. We encourage you to review their privacy policies before providing information.

Changes to This Policy

We may update this Privacy Policy when our website, services, or legal obligations change. The latest version will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or would like to make a privacy request, contact Paschall’s Lawn & Landscape:

Phone: (918) 706-7619
Contact Form: paschallslawn.com/contact